Frequently asked questions

We accept payments through bank transfer, credit and debit cards and TWINT, in the following currencies: Swiss franc (CHF), euro (EUR), US dollar (USD) and yuan renminbi (CNY).

Our rates vary widely depending on the type of project and the deadline requested. Please contact us if you would like to have a no-obligation quotation for a specific assignment.

All our linguists have extensive work experience, in-depth expertise in their subject-matter and industry-specifc knowledge. Quality assurance is our primary concern at all times.

Please consult the section on our translation methodology for further information.

In general, this is possible. But it is easier to work directly on the source files of your publication in its original format (e.g. in Adobe InDesign), when translating it into other languages, in particular as far as graphs, infographics and other graphic elements are concerned.

We can work with a wide range of file formats in order to deliver an electronic or printed publication in the language of your choice.

Please consult our section on multilingual graphic design for further information.

Indeed, we do so on a regular basis for our clients.

We can design a publication in one language first, as an interactive PDF document, for instance, and once we receive your approval in terms of design, we can translate it into other languages. Subsequently, we can deliver it to you as printable files in all languages.

Alternatively, we can translate existing publications based on the source files supplied by you in the original language.

Please consult our section on multilingual graphic design for further information.

We can translate any type of website into multiple languages, including e-commerce websites.

In most cases, our clients supply us with the web content to be translated in text format, in its original language. But we can also translate websites into several languages through specific content management system (CMS) tools, which allow us to translate directly on the client's backend infrastructure.

Please consult our section on website translation for further information.

We can transcribe video content and translate it into several languages in the form of subtitles and captions.

The translation of video content can be delivered to you as translated audio files, with or without time-code synchronization, or as subtitles embedded in the original video footage.

Please consult our section on multimedia translation for further information.

While language training is not part of our service offer, we collaborate with a renowned language centre in Geneva, Switzerland. We will be happy to refer you to them based on your specific needs.

Please contact us for further information in this regard.